Sharon H. Mastracci

Latest

• Managing Identity Using Emotional Labor in Sex-Typed Public Service Occupations
• The protective effects of prior military service on burnout in criminal justice professions: A multiagency comparison.
• Fitter, Happier: Display Rules in Policing
• Improving victim engagement and officer response in rape investigations: A longitudinal assessment of a brief training
• Improving Victim Retention and Police-Victim Interactions in Rape Investigations
• <scp>High‐Stakes</scp> Administrative Discretion: What Drives <scp>Body‐Worn</scp> Camera Activations?
• Contrasting emotional labor and burnout in civilian and sworn law enforcement personnel
• Hidden in plain sight
• Body-Worn Camera Activations: Demographic, Attitudinal, and Job Function Predictors
• Emotional labour in non-governmental organisations: narrative analysis and theory expansion
• Emotional labour in non-governmental organisations: narrative analysis and theory expansion
• It's not depersonalization, It's emotional labor: Examining surface acting and use-of-force with evidence from the US
• Police Body-Worn Cameras: Development of the Perceived Intensity of Monitoring Scale
• The UK
• Trending Interconnectedness: The Value of Comparative Analysis
• Understanding Emotional Labor at the Cultural Level
• Is Emotional Labor Easier in Collectivist or Individualist Cultures? An East–West Comparison
• Police Body-Worn Cameras: Effects on Officers’ Burnout and Perceived Organizational Support
• “That’s What the Money’s for”: Alienation and Emotional Labor in Public Service
• Visibility is a Trap: The Ethics of Police Body-Worn Cameras and Control