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It's not depersonalization, It's emotional labor: Examining surface acting and use-of-force with evidence from the US

January 2019 International journal of law, crime and justice

Sharon H. Mastracci , Ian T. Adams

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Citations: 31 (as of July 2026)

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Sharon H. Mastracci, Ian T. Adams (2019). It's not depersonalization, It's emotional labor: Examining surface acting and use-of-force with evidence from the US. International journal of law, crime and justice. https://doi.org/10.1016/j.ijlcj.2019.100358

BibTeX 
@article{mastracci2019,
  title   = {It's not depersonalization, It's emotional labor: Examining surface acting and use-of-force with evidence from the US},
  author  = {Sharon H. Mastracci and Ian T. Adams},
  journal = {International journal of law, crime and justice},
  year    = {2019},
  doi     = {10.1016/j.ijlcj.2019.100358},
  url     = {https://doi.org/10.1016/j.ijlcj.2019.100358}
}

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